Terms and conditions

These terms and conditions govern your use of the services offered by Nature Norway. By participating in activities offered by Nature Norway, you agree to abide by the following terms and conditions:
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Safety and liability:
a. Nature Norway is not responsible for damages, losses, or expenses incurred during the trip, unless negligence on our part can be proven.
b. Nature Norway is not liable for any injuries, losses, damages or expenses incurred during the tour, unless negligence on our part can be demonstrated.
c. Participants must acknowledge and assume all risks associated with the tours, including, but not limited to, weather conditions, unforeseen events and the actions of other participants.
d. Nature Norway is committed to ensuring that cruise tourists return to the ship in time for departure. We closely monitor cruise times and adapt our tours to avoid delays. However, Nature Norway cannot be held responsible for any missed ship departures.

Reservations and cancellations:
a. Reservations can be made in advance via our website, our partners or by contacting Nature Norway directly. Reservations are subject to availability.
b. Cancellations made by the participant must be notified at least 24 hours before the scheduled tour to be eligible for a refund.
c. For customers who have booked a tour in advance with the expectation of arriving in Kristiansand by cruise ship, Nature Norway will offer a full refund for the booking in the event that the ship's scheduled call is canceled, even if the cancellation occurs within the 24-hour window established for regular cancellations.
d. Nature Norway reserves the right to cancel or change a tour due to bad weather, unforeseen circumstances or insufficient number of bookings. In such cases, participants will be offered an alternative tour or a full refund.
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Age and health requirements:
a. Participants must be at least 6 years old to join the rib tour. Minors under the age of 14 must be accompanied by a responsible adult.
b. Participants must be in good health and free from any medical conditions that may be exacerbated by the rib boat trip or other trips. It is the participant's responsibility to assess their suitability for the trip.

Behavior and rules:
a. Participants must follow the instructions and guidelines provided by Nature Norway staff during the trip.
b. Participants must treat fellow participants, staff and property with respect. Disruptive, disrespectful or dangerous behavior may result in termination of the tour without refund.

Intellectual property rights:
a. Nature Norway retains all intellectual property rights related to its services, including, but not limited to, photographs, videos and other promotional materials.

Privacy:
a. Nature Norway respects your privacy and handles your personal data in accordance with applicable privacy laws and regulations. See our privacy policy for more information.

Governing law and jurisdiction:
This agreement is governed by Norwegian law. Any dispute arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the Norwegian courts.

By participating in activities with Nature Norway, you confirm that you have read, understood and accepted these Terms. If you have any questions or concerns, please contact us before continuing your trip.

Last updated: 12.11.24